AI AI Social MediaManagement Platform
Sign in
AI Social Media Management Platform

Data Deletion

Last updated 16 September 2026

You can have your AI Social Media Management Platform account and its data deleted. This page explains exactly what is removed, what is not, and how to ask.

How to request deletion

  1. Submit the request. Sign in and use the button below, or — if you cannot sign in — email us from the address on your account asking for deletion.
  2. We verify it. A signed-in request is already verified. An emailed request is checked against the account's registered email address before anything is removed.
  3. We delete the data. Your account and the data described below are removed, and stored social media access tokens are erased. Requests made by email are completed within 30 days.
  4. You get confirmation. A signed-in deletion confirms immediately on screen and signs you out; an emailed request is confirmed by reply.

What is deleted

  • Your account: name, email address and password hash.
  • Your membership of every company workspace.
  • For any company where you are the only remaining Owner: the company, its brand profile, its connected social accounts and their stored access tokens, its posts, uploaded media and publishing history.

What is not deleted, and why

  • Companies that have another Owner. Those workspaces belong to your colleagues as well, so only your membership is removed. Ask another Owner to delete the company if it should go too.
  • Posts already published to Facebook or Instagram. They live on those platforms, not here. Delete them in Meta's own tools.
  • Audit entries for companies that still exist. These are kept as the record of what happened in a workspace others still use, but they are detached from you: the user reference is removed.
  • Anything we must keep by law, for as long as the obligation lasts.

Delete your account now

Sign in to delete your account

Signing in lets us verify the request instantly. If you have lost access to the account, email us instead and we will verify it another way.

Deleting only a connected social account

If you want to disconnect Facebook or Instagram but keep using the service, you do not need to delete your account. Open Social Accounts in the app and disconnect it — the stored access token is erased immediately.

Contact

No contact address is configured for this deployment yet. Set Legal:ContactEmail in configuration — Meta requires a reachable contact for privacy and data deletion requests.