These terms govern your use of AI Social Media Management Platform. By creating an account or using the service, you agree to them.
1. Acceptance of terms
If you use the service on behalf of an organisation, you confirm you are authorised to accept these terms for that organisation. If you do not accept them, do not use the service.
2. The service
The service lets you manage multiple companies, connect their social media accounts, create and review content, schedule it, and publish it to those accounts. Features are added and changed over time; some are optional and some depend on the social platforms remaining available to us.
3. Accounts
You are responsible for the accuracy of your account details, for keeping your credentials secure, and for activity that happens under your account. Tell us promptly if you believe your account has been misused. Roles within a company determine what each member may do; granting someone access to a company gives them that access to its data.
4. Your responsibilities
- You must have the right to manage and publish to every account you connect.
- You are responsible for the content you create, approve, schedule and publish.
- You must comply with the rules of each social platform you publish to.
- You must comply with applicable law, including advertising, consumer protection and data protection law.
5. Social media integrations
Connecting an account authorises us to act for that account on your instruction — listing the Pages you manage, and publishing what you schedule. You may disconnect at any time, which erases the stored access token and stops further publishing. Connections can also stop working because a platform expires or revokes access; when that happens the service shows the account as needing reconnection.
6. Facebook and Meta platform usage
Use of the Facebook and Instagram integrations is also subject to Meta's own terms and platform policies. We request only the permissions the service needs to list and publish to Pages you select. Meta may change its APIs, permissions or review requirements, which can change or interrupt these features.
7. Your content
You keep ownership of the content you upload or create. You grant us only the permission needed to host it, display it in the service and publish it to the accounts you select, on your instruction. You are responsible for having the rights to any images, video, music or trademarks you use.
8. Scheduled and published content
Scheduled content is published by a background process at the time you set, which means it can go out when you are not signed in. Cancel or reschedule before that time if you change your mind. Once content has been published to a platform, it exists on that platform: deleting it here does not remove it there. Publishing can also fail for reasons outside our control — expired credentials, platform errors, rate limits or content rejected by the platform — and the service records the outcome of every attempt.
9. Prohibited use
- Publishing unlawful, deceptive, infringing, harassing or hateful content.
- Spam, bulk unsolicited posting, or artificially inflating engagement.
- Connecting accounts you are not authorised to manage.
- Attempting to breach the security of the service, access other companies' data, or interfere with its operation.
- Reverse engineering, reselling or copying the service except as the law allows.
10. Intellectual property
The service, its software and its design remain ours. These terms do not transfer any of those rights to you beyond the right to use the service.
11. Third-party services
The service depends on third parties, including the social platforms you connect, hosting providers and — where you enable them — optional AI providers. We are not responsible for their acts, omissions or availability, and their terms apply to your use of them.
12. Availability
We aim to keep the service available and to publish scheduled content on time, but we do not guarantee uninterrupted operation. Maintenance, platform outages and faults can interrupt it. Unless separately agreed in writing, the service is provided without a specific uptime commitment.
13. Termination
You may stop using the service and delete your account at any time through the Data Deletion page. We may suspend or terminate access where these terms are breached, where use puts the service or other users at risk, or where we are required to do so. On termination, data is handled as described in the Privacy Policy.
14. Disclaimers and limitation of liability
To the extent permitted by law, the service is provided "as is" without warranties of any kind, and we are not liable for indirect or consequential loss, lost profits, lost data, or content that failed to publish or published later than intended. Nothing in these terms limits liability that cannot lawfully be limited.
15. Changes to these terms
We may update these terms as the service develops. The "last updated" date above reflects the current version, and continued use after a material change means you accept the updated terms.
Contact
No contact address is configured for this
deployment yet. Set Legal:ContactEmail in configuration — Meta requires a
reachable contact for privacy and data deletion requests.